Monterey Bay Institute

Academic Policies

Graduation Requirements

Qualification for graduation requires completion of a 600-hour course as stated in the CALIFORNIA BARBERING & COSMETOLOGY ACT (950.5). Students are also required to complete all required classroom assignments, practical procedures, chapter tests and final written and practical examinations.

All tuition and any additional fees owed must be paid in full before the candidate is allowed to graduate. Upon passing the state board test with a minimum score of 75%, the candidate will be issued a license to practice Electrology in the State of California.

Student Responsibilities

ALL students are required to assist whenever necessary during school hours.

• Keep the area of the classroom clean and tidy.
• The lab and the sterilizing room are to be cleaned and sanitized on a daily basis.
• Laundry (wash/dry/fold).
• Ultra-Sonic/Packaging/Sterilizing tools.
• Booths: Supplies stocked as needed. Cleaned and sanitized after each client.
• Take refuse (garbage) out daily, from all rooms at the institute.
• Dishes washed after use.

Student Code of Conduct

Students are expected to comply with the following policies:

• Complete all assigned activities in a timely manner
• Wear appropriate professional attire at all times
• Be neat, clean and exercise proper hygiene at all times
• Treat staff members, other students, and clients with respect and kindness
• Exhibit good study skills and self-motivation
• Follow all Institute policies and procedures

Students are subject to dismissal for any inappropriate or unethical conduct or any act of academic dishonesty.

Students are expected to dress and act professionally while attending the institute.

MBIE reserves the right to dismiss a student for on any of the following reasons:

• Delinquent tuition payments
• Stealing or damaging the property of the institute, its equipment or of another.
• Having a concealed or potentially dangerous weapon.
• Sexual harassment by discrimination, intimidation, verbal abuse of a sexual nature.
• Entering the class under the influence of alcohol, drugs or narcotics of any kind. (Exception: Prescriptions ordered by a medical Doctor)
• Smoking in restrooms, hallways or classroom. No smoking signs to be obeyed at all times.
• Unsatisfactory academic progress, cheating or falsifying school records.
• No student may clock in or out for another student. This rule is strictly enforced and may lead to a suspension if violated.
• Breach of school enrollment agreement.
• Disobedient or disrespectful behavior to other students, clients, administrators or instructor.
• Behavior is creating a safety hazard for yourself or another person(s).
• Failure to keep desks and client treatment rooms sanitary and organized at all times.
• The use of Cellular phones is disruptive to a learning environment, and therefore they must be on silent or vibrate during school hours and when working with clients. (Exception: If circumstances arise where you need to be reached immediately, please discuss with your instructor).

Providing Treatment on a Client

• Always be courteous and tactful
• Never make derogatory remarks about other clients, students, the instructor, the school, or equipment.
• Each student is required to keep his/her treatment area clean, tidy and sanitized
• Thoroughly wash hands before and after serving a client.
• The treatment area must be sanitized during and after each client treatment.

MBIE reserves the right to expel a student for violation of the STUDENT CONDUCT POLICIES listed above including the school rules contained in this document. A DISMISSED STUDENT MAY ONLY BE RE-ADMITTED INTO THE SCHOOL AT THE DISCRETION OF THE DIRECTOR OR ASSISTANT DIRECTOR.

School Dress Code

Students are expected at all times to be neat, clean and exercise proper hygiene when working on the general public.

• Black scrubs or black full-length pants and a white top. Tops and blouses are to be long sleeved.
• White long-sleeve lab coat.
• Closed toed shoes (white or black).
• Optional: Solid colored sweaters worn over scrubs.
• Nails are to be clean and kept short. Clear nail polish is acceptable.
• Hair is to be kept clean, off the shoulders and tied back if long.

Unacceptable Wear:

• Rips or tears in uniforms.
• Halter, tank or crop tops.
• Opened toed shoes, high-heeled shoes, boots, sandals.
• Levi, denim slacks, shorts or spandex pants.
• No Acrylic nails.

Students not complying with the uniform and dress policy will be asked to leave the premises and return when in compliance.

Absence Policy

Attendance is an essential part of the learning experience. Students who have three or more unexcused absences in one month will receive a written warning notice and maybe withdrawn depending on prior absences and their overall level of attendance. Three or more written warnings may lead to expulsion. Students who have three or more no-shows or absences without a medical excuse may be in jeopardy of dismissal from the program.

Unexcused Absences

Includes but are not limited to no-show, late for class, calling in late, calling in absent, calling in sick, leaving early and being sent home due to a disciplinary issue.

Excused Absences

With approval absences may be excused from the director or instructor or a written excuse from a doctor.

The institute will exercise reasonable discretion in excusing absences that are not of a chronic nature due to flu, sick children, or family emergencies.

Makeup Policy

Students who have been absent for any reason are required to make-up missed classes and/or assignments before proceeding to the next course of study.

Please note, make-up hours do not excuse absent hours. Absent hours accumulate for both excused and unexcused absences.

• The institute is not responsible for helping make up student's missed hours. The number of hours required by the State for graduation is 600 hours.
• It is the responsibility of the student to keep track of hours earned.

Leave of Absence (LOA) & Grace Period

A leave of absence may be is approved on a case-by-case basis depends upon the reason the Leave of Absence is requested. Students are allowed a two-week grace period of eight (8) class days or (64) class hours for excused illness and family emergencies.

It is the student's responsibility to NOTIFY THE SCHOOL if he/she is going to be absent. Any student missing more than two (2) weeks or 64 class hours without excuse may be expelled. Exceptions: medical, family emergencies or an approved leave of absence.

Students absent from class may with permission from the school Director make up missed time according to the availability of classroom space at the time of the request(s).

The student must submit in writing a request for medical or family emergency absence. The school reserves the right to refuse a leave of absence without written medical authorization.

If a student, on an approved leave of absence, notifies the school that they will not be returning, the date of withdrawal will be the earlier of the date of expiration of the leave of absence or the date that the student notifies the institution in writing that they will not be returning. If a student does not return from a leave of absence, they will be automatically withdrawn within 14 days after their expected return date.

Students with LOAs will not be assessed any additional charges.. A student granted an LOA that meets these criteria is not considered to have withdrawn from the course. A student returning from an authorized LOA will retain all credit for clocked hours and work projects completed and will be returned to the academic progress status they held before the start of the leave of absence.

Probation & Dismissal Policy

The Institute reserves the right to suspend or terminate any student whose conduct is deemed inappropriate and disruptive. Students will be expected to observe policies and rules of conduct of the institute fully; such conduct includes excessive absences or tardiness failure to maintain an eighty percent (80%) grade point average, inappropriate behavior or lack of respect shown to instructors or another student, staff member or client.

Probation Period will be 14 days. For students returning from probation, any further unacceptable behavior will be cause for immediate dismissal without re-entry to the program. Students who have been suspended or terminated may request reinstatement in writing to the director after a 30 day waiting period. Make-up work will be required to bring the student back up to the school's standards.

In the event a student is terminated due to unsatisfactory Academic Progress, all policies regarding the institute's refund policy will apply.

Reinstatement After Dismissal

The decision to accept or reject such students is at the sole discretion of the director the student will either be allowed to continue in the program or will be dismissed by the institute. Re-entry Fee: $50.00. Any fees owed at the time of dismissal will be subject to the institute's refund policy.

Withdrawal From Program

You may withdraw from the school at any time after the cancellation period (described above) and receive a pro-rata refund if you have completed 60 percent or less of the scheduled days within the program. Refund will be less a registration or administration fee not to exceed $250.00, and less any deduction for equipment not returned in good condition within 45 days of withdrawal. Textbooks, tools, supplies, and equipment that was issued and accepted by the student are non-refundable if used or removed from its original packaging.

If the student has completed more than 60% the program (including absences) the tuition paid is not refundable. To determine a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

• The student notifies the institution of the student's withdrawal or as of the date of the student's withdrawal, whichever is later.
• The institution may terminate the student's enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations policies; absences in excess; inability to meet financial obligation of the school; or failure to attend classes for two (2) school weeks and did not inform the school that you are not withdrawing. In this case, the date of withdrawal shall be deemed to be the last date of recorded attendance.
• To determine the amount of the refund, the date of the student's withdrawal shall be deemed the last date of recorded attendance.

Students Right to Cancel

Refund Policy

• A student has the right to cancel: The student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is later. After the end of the cancellation period, you also have the right to withdraw from school at any time; and you have the right to receive a pro-rata refund if you have completed 60 percent of the program through the last day of attendance.
• Cancellation may occur when the student provides a written notice of cancellation sent to the attention of Randa Thurman, CPE Director or Robert F. Von Essen, CPE, Asst. Director at the following address:
  Monterey Bay Institute of electrology
  2600 Garden Road, Suite 207
  Monterey, CA 93940-5311
  This can be done by mail or hand delivered.
• The written notice of cancellation, if sent by mail, is effective when deposited in the mail adequately addressed with proper postage.
• The written notice of cancellation need not take any particular form and should express the fact that the student no longer wishes to be bound by the Enrollment Agreement.
• If the Enrollment Agreement is canceled the school will refund the student any money he/she paid, less a registration fee not to exceed $250.00 and will include a deduction for equipment not returned in good condition within 45 days after the notice of cancellation is received. Textbooks, tools, supplies, and Equipment that were issued and accepted by the student are non-refundable if used or removed from its original packaging. Note: Textbooks and lessons that are returned must be in the same condition they were received in order to receive a full refund - do not mark or write on the materials.
• The amount owed equals the daily charge for the program (total institutional cost minus non-refundable fees divided by the number of days in the program), multiplied by the number of days scheduled to attend before withdrawal. If the student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned and the student will not receive a refund.
• If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student. If the student has received federal student financial aid funds, the student is entitled to a refund of money not paid from federal student financial aid program funds.

Determining Refund

The hourly rate is calculated by the dividing tuition cost by 600. For Example: $9500.00/600 hours = $15.83 per hour.

Refund table: Computation based upon percentage of the course completed, i.e. 10%, 25%, 50%, 60%.

% Completed	Hrs. Completed	Hrly. Rate ($15.63)	Balance
10%	60	$949.80	$8,550.20
25%	150	$2,374.50	$7,125.50
50%	300	$4,749.00	$4,451.00
60%	360	$5,698.80	$3,801.20

Assume the student paid the tuition, $9,500.00 (nine thousand five hundred) in full and completed one hundred hours (100) of training before deciding to withdraw from the course. The cost of the 100 hours of training total is deducted from the total tuition.

The hourly rate is $15.83 therefore, 100 hours of training is worth $1,583.00. This amount would then be deducted from the $9,500.00 already paid and we issue a refund check in the amount of $7,917.00. We will also give credit for any unused items in the student kit according to the cost of each item.

Student's Rights & Grievances

Complaints/Grievances

A student with a complaint or grievance has the right to seek a satisfactory resolution. The policy of the Institute is to acknowledge and respond to student complaints concerning any aspect of their educational process to include facilities, programs, instructors, employees, or services offered by the Institute. Students are encouraged first to discuss complaints with the person who is directly involved in the complaint to arrive at a satisfactory resolution. A student can at any time ask to speak to the school Asst. Director, Robert F. Von Essen or request to speak with the Director of the institute. The student also has the right to pursue the matter further if the resolution issue is not resolved.

The student may also at any time, direct any unresolved matters to the Bureau for Private Postsecondary Education via mail, phone or completing a complaint form online, which can be obtained on the bureau's Internet Web site, www.bppe.ca.gov.

Bureau for Private Postsecondary Education
2535 Capitol Oaks Dr.
SACRAMENTO, CA 95833
www.bppe.ca.gov / (888)370-7589 toll free